Effective Date: September 22, 2023
Last updated: September 22, 2023
Introduction
Following the adoption of the Act25 and the arrival of new technologies, faced with the development of new communication tools, it is essential to implement concrete actions on the protection of privacy. Village-Vacances Petit-Saguenay is committed to respecting the confidentiality of the personal information collected.
Collection of Personal Information
When effecting a reservation
When a guest makes a booking at our resort, we collect the following information:
- Forename
- Name
- Telephone number
- E-mail address
- Mailing address
Personal information is used for communication and booking purposes. We will not use this information for any other purpose.
When you make a booking on our website or by phone, the data is hosted by our supplier Rocksoft.
We use the Anémone Location booking platform. Personal information is collected and processed by our supplier Rocksoft.
For more information about the data collected by this provider, you can consult their privacy policy.
When sending a newsletter subscription form
When a guest completes the newsletter sign-up form, we collect the following information:
- E-mail address
- Name and surname
We use the CyberImpact platform to send newsletters. You can unsubscribe from our mailing list at any time by clicking on the link at the bottom of each newsletter.
consult CyberImpact’s privacy policy
When browsing our website
Information such as your device ID, browser type, pages viewed is collected by Google Analytics for statistical purposes.
Right of access, objection or withdrawal of information
We are committed to recognizing a right of access, opposition or withdrawal with respect to personal information.
For more information or to exercise these rights, you may contact the person responsible for the protection of personal information.
Security
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your information.
Cookies
The villagevcances.ca website uses cookies to improve the browsing experience and for statistical purposes.
Statistics and audience measurement
We use Google Analytics as a statistical tool for audience measurements.
Read Google’s privacy policy
Duration of data retention
Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Incident Reporting
In the event of an incident affecting the protection of personal information, Le Village-Vacances Petit-Saguenay undertakes to inform the individuals concerned and report the incident to the Commission d’accès à l’information du Québec.
Contact
If you have any questions about this policy, you may contact the Privacy Officer.
Charles Martel, Privacy Officer
99 Chemin St-Étienne
Petit-Saguenay, Quebec G0V 1N0
Phone: 1-877-420-3193
Email: [email protected]
Changes without notice
The terms and conditions mentioned in this Privacy Policy are subject to change at any time without notice.